Halloween Referral Campaign – Free eSIM

Terms and Conditions


1. Promoter

The Halloween Referral Incentive Campaign ("Campaign") is organized and promoted by Holafly Limited, a company registered in Ireland with registered office at 6th floor, 2 Grand Canal Square, Dublin 2, Ireland, D02 A342, company registration number 745325, contact email: customer.care@group.holafly.com ("Promoter").

By participating in the Campaign, participants agree to be bound by these Terms and Conditions.


2. Campaign Period

The Campaign begins on 15 October 2026 at 00:00 UTC and ends on 1 November 2026 at 23:59 UTC.

Any referrals, purchases, activations, or reward claims received outside the Campaign Period will not be eligible. Reward validation, issuance and redemption may take place after the end of the Campaign Period in accordance with these Terms and Conditions.


3. Eligibility

To participate, individuals must:

  • Be at least eighteen (18) years of age at the time of participation;

  • Reside in a country where the Campaign is available;

  • Be included in the Free eSIM variant of the Campaign;

  • Comply with these Terms and Conditions.

The Campaign is available in the following markets:

Spain, Italy, France, Belgium, the United Kingdom, the United States, Germany, and Portugal.

Participants assigned to this Campaign variant will remain in the same variant across Campaign communications and touchpoints.

Holafly reserves the right to limit participation in the Campaign to customers who have previously purchased a Holafly eSIM and have either completed an eSIM activation or have a pending activation associated with their account.


4. Referral Promotion

Participants may earn rewards by successfully referring new customers to Holafly during the Campaign Period.

Referred customers receive 10% off their first purchase when using a valid referral mechanism designated by Holafly.


5. Qualifying Referrals

A referral is considered successful when:

  • The referred customer is a new Holafly customer;

  • The referred customer completes a qualifying first purchase using a valid referral mechanism designated by Holafly;

  • The referred customer activates the purchased eSIM;

  • The referred customer's travel period has ended;

  • Holafly has completed its validation review; and

  • The transaction is not cancelled, refunded, charged back, fraudulent, or otherwise disqualified.

Holafly reserves the right to review and validate all referrals before awarding rewards.


6. Referral Reward

Participants who achieve five (5) successful referrals during the Campaign Period may receive:

One (1) free Holafly eSIM for up to ten (10) days, with a maximum value of EUR 30.

A participant must achieve five (5) successful referrals to become eligible for the reward.

Successful referrals below five (5) do not generate any reward entitlement.

Successful referrals above five (5) do not generate any additional reward entitlement.

Each participant may receive a maximum of one (1) free Holafly eSIM under the Campaign.

6A. Validation and Reward Distribution

To ensure compliance with these Terms and to prevent fraud, abuse, chargebacks, cancellations, and other invalid transactions, Holafly applies a validation and cooling-off period before issuing rewards.

Achievement of the referral milestone does not result in immediate reward issuance. No reward entitlement arises until the applicable conditions in Clause 5 have been satisfied and Holafly has completed its validation process.

Rewards may be granted and distributed between thirty (30) and ninety (90) calendar days after the participant reaches the applicable referral milestone and the qualifying referrals have successfully completed Holafly's validation process.

Holafly reserves the right to delay, withhold, adjust, or cancel rewards pending verification of eligibility, suspected fraud, refunds, chargebacks, duplicate accounts, self-referrals, or other violations of these Terms.


7. Referral Reward Conditions

Referral rewards:

  • Have no cash alternative unless required by law;

  • Are non-transferable;

  • May not be exchanged or resold;

  • Are limited to one (1) free Holafly eSIM per participant for the entire Campaign;

  • May be withheld pending fraud review.

Holafly reserves the right to refuse, revoke, or recover rewards obtained through abuse, fraud, or violation of these Terms.


8. Fraud Prevention and Disqualification

The following activities are prohibited:

  • Self-referrals;

  • Creating multiple accounts;

  • Fake or manipulated purchases;

  • Referral farming;

  • Automated participation;

  • Use of false information;

  • Any activity intended to manipulate the Campaign.

Holafly may investigate suspected abuse and may disqualify participants without notice.

Any rewards obtained through prohibited activity may be cancelled or recovered.


9. Exclusion of Liability

To the fullest extent permitted by law, Holafly shall not be liable for technical failures; lost, delayed, incomplete, or corrupted submissions; third-party service interruptions; or failures caused by telecommunications networks, internet providers, or external platforms.

Nothing in these Terms excludes liability that cannot legally be excluded.


10. Modification, Suspension, or Cancellation

Holafly may amend, suspend, or terminate the Campaign where reasonably necessary due to legal or regulatory requirements, technical or security issues, fraud or abuse, or other circumstances materially affecting the fair or lawful operation of the Campaign.

Any material change, suspension, or termination will be communicated to participants by reasonable means and will not retroactively affect reward entitlements already validly earned, except where required by law or where an entitlement results from fraud, abuse, or breach of these Terms.

Nothing in this Clause limits mandatory rights available to participants under applicable law.


11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Ireland.

Any dispute arising out of or in connection with these Terms and Conditions is subject to the jurisdiction of the courts of Ireland.

Nothing in these Terms deprives participants of mandatory consumer protections applicable in their country of residence.


12. Publicity Rights

Holafly may invite participants to take part in promotional activities. Participation is voluntary and is not a condition of receiving a referral reward.

Separate consent will be requested from participants who choose to participate in promotional activities.


13. Data Protection

Personal data collected through the Campaign will be processed by Holafly Limited, as data controller, for the purposes of administering the Campaign, validating referrals, issuing rewards, preventing fraud, and complying with legal obligations.

The applicable legal bases may include performance of the contract formed through acceptance of these Terms, compliance with legal obligations, Holafly's legitimate interests in preventing fraud and handling Campaign-related disputes or queries, and consent where separately obtained.

Providing certain personal data is necessary to participate in the Campaign and receive a reward. Without such information, Holafly may be unable to process participation or issue the reward.

Personal data may be shared with service providers assisting with Campaign operations, reward fulfilment, fraud detection, and analytics. Some recipients may be located outside the European Economic Area. Where applicable, international transfers will be subject to appropriate safeguards under applicable data protection law.

Personal data will be retained only for as long as necessary for the purposes described above and will subsequently be deleted or anonymised.

Participants may have rights to access, rectify, erase, restrict, or port their personal data, object to processing, withdraw consent where applicable, and lodge a complaint with the Data Protection Commission in Ireland or their local supervisory authority.

For full details, see Holafly's Privacy Policy.